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Deliveries are taking longer to arrive than usual due to the increased demand in online orders with Covid-19. Most orders are now arriving in 5-10 days, sometimes quicker. Express delivery is not currently available, however if you are buying a gift and need it to arrive by a certain date please email us - we'll see what we can do. You can read our full Covid-19 Update here.

Standard delivery within the UK Mainland is £4. Orders usually arrive in 3-6 working days (but can take longer during busy periods). Delivery to all other UK locations can take an extra 1-2 days. All UK orders above £50.00 qualify for free delivery. For small items (cards, tea towels etc) that can be sent as a large letter, postage is just £1.50.

We also offer free local delivery - please enter code SE15 within the SE15, SE16, SE4 or SE14 post codes. 

Most items can be delivered outside of the UK (not plants). Delivery to Europe is £10 and usually arrives within 4-8 working days. For Rest of World, it's £15 and takes up to 12 working days.

We want you to be delighted with your order, but if for any reason you are not then you can return your order to us within 30 days of receipt for a full refund.  Please send to:

Albert & Moo
Studio 503
Peckham Levels
95A Rye Lane
London
SE15 4ST

Unless your items are broken or faulty, you will be liable for the return costs to us. If your product has arrived damaged please send us a photo via email to info@albertandmoo.com and we will advise you further.