Delivery & Returns


Most orders within the UK Mainland are charged at £3.50 with a delivery time of 2-5 working days.

Delivery to the Scottish highlands, UK offshore locations, the Channel Islands and Northern Ireland are also charged at £3.50 but will be delivered within 3-6 working days.

For small items that will fit inside an A4 envelope or jiffy bag, postage is just £1.50.

All UK orders above £50.00 qualify for free delivery.

If your order is urgent we offer a next day tracked service at £7.50. Orders must be placed before 2pm for next day delivery, which excludes Saturday delivery.

We also offer free local delivery to the post codes surrounding our warehouse - please enter code SE15 if you're within the SE15, SE16, SE22 or SE14 post codes. (If you're slightly further afield, drop us an email, and we'll see what we can do)

All items are sent via Royal Mail or by courier, and you may be required to sign for your parcel. If you are not in when your order is to be delivered it will be sent to your nearest sorting or delivery office, and you will be able to arrange a more convenient delivery day.

We can deliver most items outside of the UK (not plants).

Orders to Europe are charged at £7.50 and are usually delivered within 4-8 working days. For Rest of World, we charge £12, with delivery taking up to 12 working days.


We want you to be delighted with your order, but if for any reason you are not then you can return your order to us within 30 days for a full refund.  Please send to:

Albert & Moo Returns
Unit 18 Rotherhithe Business Estate
Rotherhithe New Road
SE16 3EH

Unless your items are broken or faulty, you will be liable for the return costs to us. Please email us if there is a problem with your order and we will advise you further.